Hamish Kilpatrick
Network InfrastructureSpent 12 years managing enterprise networks across Australia. Knows what breaks at 3am and why. Started teaching because explaining complex routing to non-technical managers became second nature.
People Who Keep Networks Running
We're not your standard consultants. Most of us spent years in the trenches dealing with network failures at 2am, explaining packet loss to frustrated managers, and finding creative fixes when standard solutions didn't work. That background shapes how we teach and support others.
Learning Through Real Problems
We built our training around group problem-solving because that's how you actually learn network troubleshooting. When someone gets stuck on a VLAN configuration issue, another person often spots what's wrong. That back-and-forth teaches you more than any manual.
Our approach brings together people at different experience levels. Sometimes the person who's been doing this for six months asks the question that makes everyone rethink their assumptions. That's valuable.
- Weekly collaborative sessions where groups work through real network failures
- Peer review of troubleshooting approaches with feedback from experienced practitioners
- Shared documentation projects that become reference materials for everyone
- Informal networking opportunities with people facing similar technical challenges
Who Actually Runs This
Three people with different backgrounds who got tired of watching others struggle with network issues that had straightforward solutions. We started sharing what we knew, and it grew from there.
Callum Fitzwilliam
Wireless SystemsWireless connectivity specialist who's solved interference problems in everything from hospitals to warehouses. Believes most WiFi issues stem from poor initial setup rather than equipment failure.
Bram Lundquist
Security ProtocolsCame from a security background where understanding network architecture was essential. Focuses on teaching people to think about how traffic actually moves through their systems.
How People Actually Progress
Starting Point
Jenna came to us in March 2024 after her company's network went down twice in one week. She had basic IT knowledge but no real understanding of network architecture. Her biggest frustration was not knowing where to start when problems occurred.
The Learning Process
She joined our September 2024 cohort and worked through structured troubleshooting frameworks. The breakthrough came when she mapped her own company's network topology and started seeing how different components connected. Suddenly the abstract concepts made sense.
Where She Is Now
By early 2025, Jenna handles most network issues independently. She's not an expert yet, but she knows how to diagnose problems methodically and when to escalate. More importantly, she's confident enough to question vendor recommendations when they don't make sense.
How We Support Your Learning
Our training programs run for six months because network troubleshooting takes time to internalize. We're starting our next cohort in August 2025, giving you plenty of time to prepare and gather any prerequisite knowledge you might need.
Practical Group Sessions
Weekly problem-solving workshops where small groups work through real network scenarios. You'll learn as much from explaining your approach to others as from solving the problems yourself.
Individual Guidance
Monthly one-on-one check-ins to discuss your specific challenges. Whether you're stuck on subnetting or need help understanding switch configurations, we adjust the pace to match your progress.
Community Resources
Access to our documentation library and discussion forums where past participants share their experiences. Real solutions to real problems, not theoretical scenarios.
Ongoing Connection
After the formal program ends, you're part of our network. Ask questions when you need help, contribute when you have insights to share. That's how professional communities actually work.