Cookie Policy
Last updated: February 2025
This policy explains how flowlyonlogic uses tracking technologies on our website. We believe in being straightforward about what data we collect and why we collect it. You have control over these technologies, and we'll show you how to manage your preferences.
What Are Cookies and Tracking Technologies?
Cookies are small text files stored on your device when you visit websites. Think of them as little notes that help websites remember who you are and what you prefer.
We also use similar technologies like web beacons, pixels, and local storage. These all serve similar purposes – helping us understand how people interact with our site and making sure everything works properly for network troubleshooting professionals in Australia and beyond.
Most modern browsers accept these automatically, but you can change that. More on that below.
How We Use Tracking Technologies
We use these tools for several practical reasons. Some are absolutely necessary for the site to function. Others help us improve your experience or understand how our content performs.
Essential Cookies
These keep the site running. They handle things like security, network authentication, and basic navigation. Without them, you wouldn't be able to access secure areas or use core features. These stay regardless of your preferences because they're fundamental to the service.
Functional Cookies
These remember your choices – language preferences, region settings, or customization options. They make your visits more convenient by keeping track of what matters to you. The site works without them, but your experience becomes more generic.
Analytics Cookies
We use these to see which pages get visited most, where people spend their time, and what content resonates with network professionals. This data is aggregated – we're looking at patterns, not individual users. It helps us focus our efforts on what actually helps people solve network issues.
Marketing Cookies
These track visits across websites and help us show relevant content to people who might benefit from our network troubleshooting resources. They also prevent you from seeing the same message repeatedly. You can opt out of these entirely while still using the site.
Specific Examples of How This Works
Let's get concrete. When you visit our troubleshooting guides, functional cookies remember which documentation format you prefer – detailed technical specs or quick reference cards. That way, we show you the right version next time.
Analytics cookies tell us that most visitors from Sydney access our site between 9 AM and 11 AM. That's useful information for scheduling maintenance windows.
If you download a network diagnostic tool guide, marketing cookies might show you related content about advanced troubleshooting techniques when you visit industry sites. It's more helpful than random ads.
Managing Your Cookie Preferences
You're in control. Most browsers let you block or delete cookies through their settings. Keep in mind that blocking essential cookies will break some site functionality – you might not be able to log in or access certain tools.
Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
You can also use private browsing modes, which typically block most tracking automatically. And if you want to go further, browser extensions like Privacy Badger or uBlock Origin give you granular control.
How Long We Keep This Data
Different cookies have different lifespans. Session cookies disappear when you close your browser – they're temporary by design. Persistent cookies stick around longer, typically from a few weeks to two years depending on their purpose.
Analytics data gets anonymized and aggregated quickly. We're interested in trends over time, not individual browsing sessions. Marketing cookies usually expire after 90 days, though some may last up to a year.
You can clear all cookies at any time through your browser settings. The site will treat you as a first-time visitor after that.
Third-Party Cookies
Sometimes other companies set cookies through our site. This happens when we embed content or use external services. For example, if we embed a video tutorial about packet analysis, the video platform might set its own cookies.
We're selective about third-party services. We only work with providers who meet reasonable privacy standards and serve a legitimate purpose for network professionals visiting our site.
These third parties have their own privacy policies. We can't control their practices, but we can choose not to work with companies that don't respect user privacy.
Remember: blocking all cookies isn't always the best approach. It can break site functionality and actually make your browsing experience less private in some cases. Most people find that accepting essential and functional cookies while limiting analytics and marketing gives them the right balance.
Changes to This Policy
Technology changes. Privacy expectations evolve. We'll update this policy when needed to reflect new practices or legal requirements.
When we make significant changes, we'll post a notice on the site. For minor updates, checking back here occasionally is enough. The date at the top tells you when we last revised things.
Your Rights Under Australian Privacy Law
Australian privacy legislation gives you specific rights about your data. You can request to know what information we've collected, ask us to delete it, or opt out of certain types of tracking.
We take these obligations seriously. Network professionals expect transparency, and we're committed to providing it.
Questions About Our Cookie Practices?
If something isn't clear or you want more specific information about how we use tracking technologies, reach out to us directly.
Email: info@flowlyonlogic.com
Phone: +61 3 9460 6054
Address: Shp 6 / 1 Hay St The Garrison Building, Port Macquarie, NSW, 2444, Australia