Network Troubleshooting Events & Workshops
Join us throughout 2025 and early 2026 for hands-on sessions where you'll work through real networking problems. We focus on practical skills that actually help when systems go down at 2am.
Which Event Format Works For You?
Not everyone learns the same way. Some people need to get their hands dirty immediately, while others want to understand the theory first. Here's how to figure out what might suit you best.
Just Starting Out?
Our introduction workshops in September 2025 walk through basic packet analysis and common connectivity issues. You'll need a laptop and willingness to break things in a safe environment.
Already Working in IT?
The intermediate sessions focus on those weird intermittent problems that drive everyone mad. We'll dig into switching loops, DNS propagation delays, and those fun moments when everything looks fine but nothing works.
Managing a Team?
Our November 2025 workshops cover how to build troubleshooting processes that your whole team can follow. Less about specific tools and more about creating systems that work when pressure's on.
Want Something Specific?
We run targeted sessions on wireless issues, VoIP problems, and cloud connectivity throughout early 2026. Each one tackles a particular type of problem that comes up repeatedly in Australian networks.
What's Coming Up
These sessions run in Port Macquarie with remote options for most. Numbers are kept small because it's hard to help 30 people debug their packet captures simultaneously.
Introduction to Systematic Network Troubleshooting
A full-day session where we break a working network in various ways and then methodically fix it. You'll learn to work from physical layer up instead of randomly changing settings until something works. Lunch provided, bring your own laptop.
Wireless Network Issues Workshop
Half-day focused on why wireless networks behave strangely. We'll cover interference hunting, channel selection, and those moments when devices refuse to roam between access points. Bring a WiFi adapter if you have one.
Advanced Packet Analysis Session
For people who already know Wireshark basics but want to get faster at spotting problems. We'll work through real captures from problematic networks and discuss what to look for when time matters.
Building Troubleshooting Processes
This one's different. Less about tools and more about creating documentation and procedures that help your team solve problems consistently. Good for people managing support teams or wanting to build better internal processes.
Cloud Connectivity Troubleshooting
Half-day covering the specific challenges of debugging connectivity to cloud services. When is it your network, when is it their network, and how do you actually prove which side the problem's on?
What Actually Happens at These Events
We don't do PowerPoint marathons. Each session involves working through actual problems on real equipment. Sometimes things don't work the way we expect, which honestly makes for better learning.
You'll spend time with packet captures, command line tools, and whatever diagnostic utilities make sense for that particular problem. And yes, there's always someone who finds a bug or edge case we haven't seen before.
- Small groups mean you can actually ask questions without holding everyone up
- Work with equipment similar to what you'll find in Australian businesses
- Take home the packet captures and lab configs to practice later
- Connect with other people fighting the same weird networking problems
People Who've Been Through This
Henrik Åström
Infrastructure Analyst, Coffs HarbourThe packet analysis workshop saved me probably twenty hours the following week when our WAN started acting weird. Being able to spot retransmission patterns quickly made all the difference.
Siobhan Rafferty
Systems Administrator, NewcastleWhat helped most was learning a methodical approach instead of just trying random fixes. Now when something breaks I actually know where to start looking instead of panicking.